Dept of labour

I belong to several Uif group ext..its hardbreaking to see how this pregnant mothers and unemployed people are treated. People who has to put food on tables like myself. What do you tell your landlord, children when rhere is no money. And all you get is lies lies lies when you phone UIF. I dont want pitty, i want what is mine, money i paid for years. I app**** my second time online today. After waiting out 15 working days on my first application. They say its paperless. Nonsense, when i emailed them, now i have to submit this and that. Close the online application because its not working. UIF, you are failing us. Your system is a joke. This money was suposed to help us while looking for a job. Not wait months or years in some cases. I'm sure people passed away never getting there money. Can someone who is honest at dept of labour please get in touch with me. All i want is my application to be treated fair and how its supposed to be done. I cant wait another month