Dept of Labour

During the cause of the Covid19our company was trying to claim the benefits for the employees , Our company are unable to do so , because after so many phone calls and e-mails to covid19support , we realized that some other company was using our company's uif nr for there claims - Company situated in Gordons Bay by Name "Call Management Services" It was also confirmed by the Labour call centre . So now my question - how do we move forward with this problem . It seems the staff at labour are not capable in solving my problem . There answer to me if I phone to enquire " we will escalate it to the relevant people - No Feedback what so ever .