Department of Labour - UIF Claims - GAUTENG

In the beginning I submitted my UIF claim ONLINE on the 4th of May 2020, and on the 21nd of June 2020 my online application status switched to "COMPLETED BY ASSESSOR". Since May 2020 until today (31st of August 2020), I have nearly sent 20 mails to follow up on my application status. I only received about 2-3 proper responses which 1 of them was a support ticket and the rest was from the Labour Department telling me that they cannot assist me in this matter. THE LEAST THEY COULD DO IS REFER ME TO THE PROPER AGENT TO ASSIST ME.

Today (31st of August 2020), I had to contact employees from the Cape Town Head-office just to get my UI19 Form finally processed - now I am awaiting for my final approval, declined or approved.

I know these Departments are under tremendous pressure, but this is getting ridiculous - there are so many people depending on these payments to stay afloat. I have seen and heard so many complaints in this regard - people that have been waiting since April 2020 for feedback.