Department of Labour - UIF Claims

I have been waiting for months for payment from the UIF, like so many hundreds of others in SA. I have e mailed over and over, called the contact center too many times to count and have to be honest have been left constantly disappointed. This morning I called in early around 8.30am and had the most patient Lady, really sorry I did not catch her name, but what a pleasure she was to speak to, She explained how the UIF system works, which for me is a long winded way of getting people paid, but that is the system and I'm sure it works for them, though I don't think the hundreds of SA Citizens would agree, to be honest I think the process if antiquated and needs a thorough looking into. However having said that it was refreshing to find someone so calm, kind and caring at the UID dept.