1 reviews | Active since Mar 2018
DEPARTMENT OF LABOUR THEY DONT WANT TO PAY MY MATERNITY BENEFITS, I HAVE GIVEN BIRTH IN SEPTEMBER YET AM STILL BEGGING THEM TO ASSIST ME WITH MY CLAIM BUT I AM TAKEN FROM PILLAR TO POST.
DEPARTMENT OF LABOUR THEY DONT WANT TO PAY MY MATERNITY BENEFITS, I HAVE GIVEN BIRTH IN SEPTEMBER YET AM STILL BEGGING THEM TO ASSIST ME WITH MY CLAIM BUT I AM TAKEN FROM PILLAR TO POST.
I can't login to my Ufilling, I called call centre in September and advised them about my query then they said the case is escalated to technical and turn around time is 24-48 hours to be resolved. I called after 48 hours and they now said is 72 hours still called them after 72 hours then now it changes to 7-10 working days. I called again after 10 days and they said they do not have a feedback yet from technical. I asked to speak to the manager and the agent by the name of Thando said there's no manager on a floor, I have been calling since September and today I spoke to promise and nothing has been done about my case and again I asked her to put her manager on a phone and as always manager is not available. I AM UNABLE TO CLAIM MATERNITY BENEFITS BECAUSE OF THIS CREDENTIALS, I DON'T HAVE ANYTHING TO BUY MY NEWBORN BABY FOOD AND OTHER ESSENTIAL STUFF. CAN I HAVE MY CREDENTIALS FIXED PLEASE.
