Department of Labour is a Disaster.

I submitted my continuoun of benefits on the 12th of December 2022,it's been saying sent to paymaster ever since. According to my understanding my payout will reflect within 10 days thereafter I didn't get anything yet I was advised by the Department that I would get my second payout in December 2022 didn't get a cent as yet this is very poor service.I'm a tax paying south African but now that I'm unemployed I'm struggling to get my uif money