Department of labour

I've been at the CBD labor where the service is beyond poor. Initially I made my claim at the Phoenix branch and was met with adequate service and direction however when there was complications I had to resubmit my claim.

Previously my application was with an assessor who advised me what was required and when I came to the CBD branch to do a follow up with an assessor by the name of Keagan I given attitude and was advised I should join the line for enquiries as if its the first time I'm following up. The CBD branch is beyond appalling and you met with little to no service and the level of service required isn't up to scratch.

These people do not know what s required, they do not know the level of professionalism needed to converse with a person. They lack basic human interaction skills. It's infuriating when you know what is required and they do not. I hope this issue is given the attention it needs as these facilities are expected to be a pleasant experience to visit but it genuinely aggravates you beyond belief tp be met with employees who are said to be trained but don't know what they are doing.