Department of labor in Pinetown Sucks

Department of labor in Pinetown, explain to us what nonsense is that when my Father came sign for his money.. A lady informed him that she forgot to punch something now he won't be paid, he needs to came back end of February, what nonsense is that? My father wasn't the one affected by this but a lot of people are, Pinetown Department of labor what are you doing with people's money?