Delay

I went to room 102 of the department of Labour UIF today. They realized that my passport number was loaded incorrectly on the system and now I have to go back there after another month of starving without any income. I'm wondering, who's going to pay me for the damage? Why can your employees make mistakes and they can still work there and mess everything while having a job safety? Every month an amount went off my account for UIF. Now that UIF should pay me, look at their terrible service.