COMPLAINT TAKING 9 MONTHS

I logged a complaint with Department Of Labour in January 2015 and to date my complaint has still not been resolved.The inspector dealing with my complaint takes weeks to respond to emails.I logged a complaint for 27 days annual leave and for public holidays including 2 sick leave days.At first I got a response from John Titus around July stating that the Employer states that I excepted the full package which meant my hourly rate included sick leave,over time and public holidays so I then been sending emails back asking for proof of this and I never receive it.I also then emailed John Titus with proof that if I excepted the package why when I worked on a public holiday I did not get my normal rate but a rate of R66.67 per hour when my normal pay rate is R50.00 per hour and also if I had excepted the rate why did employer in the period of June 2013 to September 2013 make ******* deductions on my pay each week which went towards provisions and this was done without my consent because what I know and understand is if you agree and except the package as John said the employer said I excepted why still no proof and also why has it taken 9 months.WHO CAN I SPEAK TO TO SPEED THIS UP