complaint Letter to UIF management.

Good day<br> <br> Please assist asap, I have app**** for maternity benefits in November 2014 to make sure all my documents are in and ready, the 13th Of Feb I have send through all my documents again to ensure that the UIF office have all document for my maternity benefits. On the 20th of Feb I contact the UIF call centre to find out when will the payout be as I have responsibilities and monthly debts to make, and I spoke to Tebogo Sejeng on the 26th Feb and she advised me that they are still waiting for the UI 19 ( WHITCH I HAVE SEND THROUGH TWICE ALREADY ON 28 NOVEMBER AND 13 JAN.) (NO ONE GETS BACK TO YOU TO INFORM YOU THAT THERE IS DOCUMENTS THAT IS OUTSTANING. I CALL THIS PORE SERVICE) I send the UI19 to her again as well as the webmaster email address provided on the 28th Feb, thereafter I have received an acknowledgement email. <br> On the 5th of Feb I contact the call centre again to find out when they will do payout and this is where Tebogo Matlhobole told me they are still waiting for the UIF 19 and it is not yet loaded on the system I MEAN REALLY, THIS IS UNACEPTABLE!!!! have debt to pay and a newborn to look after and I am relying on the UIF to work sufficient and to do payouts.