Case assessed, finalised in March 2023 and still no feedback

I went to the Sandton labour centre today 13/06/2023 to follow up on my case with 0 sucess again where I was bounced back to the online system. Got home and called the Contact Centre again which I have been doing for 7 months and I was told that once again it would be escalated and there is no turn around time. I am still unable to register on ufiling and there no updated on my case.