Bad Service Department of Labour

Minister Mildred Oliphant implemented the UFiling online system to make application for uif more seamless and easier for members of the public to do their uif applications online. MILLIONS of rands was spend on this project! Since 2018 this system is on and off-it is like going to a bank without any money to draw at the ATM or inside the bank , because they have system problems!My husband whom had 2 major knee operations a back problem received his first 2 illness benefits by application online.Now since Monday 25/02/2019 this system is off and you just get a message there is a problem please contact the call centre.They just say do not know how long will persist-please visit your nearest labour centre! They feel a feather for you, but yet the tax payer pays their salaries!I would like to know why is there a system implemented, but it does not serve it's purpose-totally unacceptable and frustrating! Mrs Oliphant offices gave me a number of a gentleman to phone to lodge a complaint -well still waiting for him to contact me-once again they just feel a feather!