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This is the the most horrible government institution that I ever came across.

App**** for mertenity claim 3 months back, with all the documents required including u19.

Spoke to numerous agent's, and they don't care and speak like the calls are not even recorded. Rude Mogan.

All the same information and all what they do or been hired is to be robbots and give you what' you already know based on the incorrect information from their system.

I've been advised that they're escalate and quess what no one comes to you.

I'm angry and frustrated. The lack of service you can't even spoke to the senior person. Agents who lack training and dont care.