Oct '25 - Sep '26
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Recent reviews (2)
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Share Your Experience1 reviews | Active since Sept 2026
Labour complaint
My name is Ntuthuko Sangweni, and I am writing to express my disappointment and frustration regarding the handling of my UIF claim. I started the process of claiming my UIF benefits last year, but to date, I have still not received any payment. I have repeatedly followed up with the relevant office and have been given different explanations and promises regarding when my payment would be made. Last week, I went to the office again to follow up on my claim. Unfortunately, the feedback I received appeared to be based on guesses rather than clear or accurate information. I was informed that my payment was supposed to be made last Wednesday. When I returned to the office on Thursday to follow up, I was then told that I would receive the payment today. As of now, I have still not received any payment, and I have no cer*****y as to whether or when the money will actually reflect in my account. What is even more frustrating is that when I ask to speak to the manager regarding my complaint, I am repeatedly told that the manager is not available. I feel that I am not being given proper assistance or reliable information about my claim. I understand that there may be delays in processing UIF claims, but I believe I deserve clear, accurate and honest communication about the status of my claim and the reason for the delay. I therefore request that this matter be urgently investigated and that I be provided with: The current status of my UIF claim. A clear explanation for why my payment has been delayed since last year. Confirmation of whether my payment has actually been processed. The exact expected payment date, if one has been allocated. Assistance from a manager or senior official regarding this matter. I would appreciate a proper response rather than another unconfirmed promise about when the payment will be made. Name: Ntuthuko Sangweni Subject: UIF Claim – Outstanding Payment and Complaint Regarding Service
1 reviews | Active since Sept 2026
Labour complaint
My name is Ntuthuko Sangweni, and I am writing to express my disappointment and frustration regarding the handling of my UIF claim. I started the process of claiming my UIF benefits last year, but to date, I have still not received any payment. I have repeatedly followed up with the relevant office and have been given different explanations and promises regarding when my payment would be made. Last week, I went to the office again to follow up on my claim. Unfortunately, the feedback I received appeared to be based on guesses rather than clear or accurate information. I was informed that my payment was supposed to be made last Wednesday. When I returned to the office on Thursday to follow up, I was then told that I would receive the payment today. As of now, I have still not received any payment, and I have no cer*****y as to whether or when the money will actually reflect in my account. What is even more frustrating is that when I ask to speak to the manager regarding my complaint, I am repeatedly told that the manager is not available. I feel that I am not being given proper assistance or reliable information about my claim. I understand that there may be delays in processing UIF claims, but I believe I deserve clear, accurate and honest communication about the status of my claim and the reason for the delay. I therefore request that this matter be urgently investigated and that I be provided with: The current status of my UIF claim. A clear explanation for why my payment has been delayed since last year. Confirmation of whether my payment has actually been processed. The exact expected payment date, if one has been allocated. Assistance from a manager or senior official regarding this matter. I would appreciate a proper response rather than another unconfirmed promise about when the payment will be made. Name: Ntuthuko Sangweni Subject: UIF Claim – Outstanding Payment and Complaint Regarding Service