Disappointed by Department of labour Durban

My woman went on maternity leave, and app**** with department of labour beginning of March to he compensated till she returns to work, till today she has received nothing therefore cannot provide for the baby. Today she was told that there is a form they did not attach to her documents. In July she is going back to work without having received her salary during maternity leave. Tjis person is a bread winner at her house as well i wonder how they expect her to support her family.I am very disappointed with this department, I wonder what we voting for if we are treated like this. ***