LM
Lesley M
1 reviews | Active since Sept 2016
24 Oct 2019, 08:38
Compensation fund: A dead duck
I have treated a patient several months ago and have sent the account in via EDI as requested. I am still waiting for payment. When I send them emails, they do not respond, when I contact the complaints department, they do not respond. They state that all accounts will be paid if sent via EDI system, they lie! I have to complete several forms and send them to the department, with no response. How can we treat patients through the compensation fund when we are not being paid. How will this change when we have to treat NHI patients?
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Lesley M's updateReviewer Update
05 Nov 2019, 19:16I got a response from the compensation fund to say I have been given a reference number. What use is the response when it is not actually a response. Still, nothing has been done about payment and no one responds to their emails or calls. Low and behold when NHI comes into effect. That surely won't work?
LM
Lesley M's update05 Nov 2019, 19:16
Reviewer Update
I got a response from the compensation fund to say I have been given a reference number. What use is the response when it is not actually a response. Still, nothing has been done about payment and no one responds to their emails or calls. Low and behold when NHI comes into effect. That surely won't work?