My uncle has been put from pillar to post

I wrote a letter on behalf of my old uncle on 1 Feb 2021 to the Department of Justice informing them that my 76 year old uncle to date has not received a cent from the TRC's R30k monies that were due to him. My uncle has been put from pillar to post regarding this. I again wrote an e-mail to the Ministry of Justice and copied Mr Pasha head of ministry on 28 and 30 october 2024 who has not responded. I phoned him and directed me to write him an sms which I wrote twice on 01 and 4 nov 2024 to date no response has been forthcoming. My uncle reasonably suspects that his monies were deposited into some officials account. Please help