JHB mantainance court not paying money dues for the kids

They are not bothered about the well being of the children. They took a lumpsum from the father's account for the kids and placed it into a court's account. They said it's better this way because if they give it to the Mom's, moms misuse the money, so they are suppose to pay it monthly into my account. Every month is a struggle. This month, it had not been paid into my account. I've spoken to clerks, supervisor and a court manager, no one is giving me an answer of why the money is not being paid. I'm very disappointed with the system that clearly shows, they don't care about the children. They might aswel close down that department of mantainance. It's hell, going through it, one needs councelling. It's hell getting the money that you are entitled to. It's not sassa grant. But it looks like it's treated like one. Even the father was never that bad like them when it came to being efficient.