WE LOST A MAN DUE TO HOME AFFAIRS DELAY OF MORE THEN 6 MONTHS

WE HAVE APP**** FOR A VISA FOR MY FATHER IN LAW IN JANUARY 2024.WE WENT TO VFS GLOBAL AND PAID AN AGENT,A NIGERIAN THAT RUNS UNDER THE NAME OF VIKRAMS.HE WAS LEGIT AS REFERRED TO US BY VFS SECURITY AND OFFICERS INSIDE.WE BORROWED MONEY TO PAY HIM 8000 FOR A 5 YEAR VISA EXTENSION.HE GAVE US A RECEIPT AND SAID IT WILL BE HERE IN 7 WEEKS.THE MAN WHO NEEDED THE VISA WANTED TO GO BACK TO HIS COUNTRY AS HE HAD CANCER.I TRACKED MY APPLICATION AND IT WAS SITTING WITH HOME AFFAIRS SINCE WE APP****.I TRIED EMAILING HOME AFFAIRS AS THE AGENT DID NOT WANT TO ASSIST AFTER HE GOT HIS MONEY AND SAID ITS OUT OF HIS HANDS IF IT SITS AT HOME AFFAIRS.WHAT WAS THE REASON OF PAYING HIM IF WE WANTED IT TO WAIT THIS LONG.LATELY I EMAILED A FEW HOME AFFAIRS PEOPLE WHO I GOT EMAILS FROM GOOGLE AND EVEN GOT A LADIES NUMBER WHO SAID SHES ON LEAVE AND COULD NOT ASSIST.I RECIEVED NO RESPONSE FROM THE MANY PEOPLE I EMAILED AND I STATED ITS AN EMERGENCY AS THE MANS CONDITION IS WORSENING.LAST WEEK I GOT SOME SORT OF FEEDBACK FROM A LADY.IT WAS THURSDAY THE 16TH MAY WHERE SHE FORWARDED A VOICE MESSAGE STATING THE VISA IS SITTING WITH THE MINISTER.HOW THE HELL CAN THE VISA BE SITTING WITH THE MINISTER FOR SO MANY MONTHS AND APART FROM ME MENTIONING MANY TIMES THAT THE PERSONS HEALTH IS DETERIORATING.THE MAN PASSED ON THE VERY SAME THURSDAY NIGHT THAT IS LAST WEEK THE 16TH OF MAY 2024.I AM SO DISAPPOINTED WITH THE HOME AFFAIRS AND WHAT THEY HAVE DONE TO US.I HAVE EMAILED SO MANY TIMES AND THEY DIDNT CARE AND A DYEING MAN NEEDED TO GO DIE IN HIS COUNTRY.YOU GOVERNMENT PLACES ARE GETTING WORST AND WORST. WE ARE DEVASTATED AND HAVE NO WORDS RIGHT NOW.