Unacceptable feedback

<p>Good day</p> <p> </p> <p>I am really disappointed at the service I have received from your Department so far.</p> <p> </p> <p>We had app**** to have my son's surname change since last year November at Johannesburg branch but still haven't received any feedback instead we were told that it may take a year to have that processed.</p> <p>We then again app**** for an UNABRIDGED CERTIFICATE in April or May at Roodepoort branch this year which should be reflecting both parents details as the school had requested such for the child to be admitted for his grade R necxt year, while awaiting for the correct one.</p> <p> </p> <p>I then received an the UNABRIDGED SMS that it was ready for collection but to my surprise you have reprinted one with only my details and didn't include the fathers details.</p> <p>I need this resolved as soon as possible as I had paid for the service and supp**** the correct documents.</p> <p><br />Regards</p> <p>Nono</p>