unabridged certificates

Ghamien Slamet ***<br> I.D No: ***085<br> <br> Filza Slamet ***<br> I.D No: ***080<br> <br> Good day<br> <br> With reference to the above-mentioned <br> <br> We have been struggling to obtain answers from the Department of Home Affairs to obtain unabridged certificates.<br> <br> We have made application in May 2015 and we were promised to receive it within 8 weeks. After occasional visits and numerous calls we still did not receive satisfactory information.<br> <br> Due to this enquiry we have made flight bookings as well as accommodation and paid to Thailand for November.<br> <br> Can you please look into this matter as this is a very crucial enquiry<br>