THEY TAKE YOUR MONEY, THEN ZERO SERVICE

ON 18 FEBRUARY 2014 I WENT TO HOME AFFAIRS RANDBURG TO REQUEST AN UNABRIDGED MARRIAGE CERTIFICATE. THEY WERE VERY QUICK AND EFFICIENT AT TAKING MY MONEY. THEREAFTER I HAVE BEEN CALLING THE CALL CENTRE *** REGULARLY. THEY KEPT SAYING THAT IT IS IN THE QUEUE, BUT NOBODY HAS BEEN ASSIGNED TO THE CASE YET. NOW THEY SAY IT HAS BEEN FINALISED, AND BUT THAT THE CERTIFICATE HAS NOT BEEN PRINTED YET, AND THAT I SHOULD PHONE RANDBURG HOME AFFAIRS DIRECTLY. THE PHONE RINGS AND RINGS. ONCE SOMEBODY ANSWERED AND HUNG UP IMMEDIATELY. TRIED TWICE THIS MORNING AND IT RINGS UNTIL IT CUTS OFF.<br> HOW CONVENIENT THAT THEY ARE A COMPANY THAT DOES NOT ANSWER HELLO PETER. SO THEY CAN JUST GET AWAY WITH ZERO SERVICE AND NOTHING IS DONE. IT MAKES ME SICK.