SMART ID CARD APPLICATION REJECTED ONLINE & IN HOME AFFAIRS AKASIA DEPARTMENT

<p>Good day, i have tried to do my application online for the smart id card but could not do booking or payment, so i phoned customer support and they told me the eason why the application was rejected is because there is an open case of 2015 of an id i did not collect, but i collected my id in 2012 when i got it for the fisrt time. So i gave up online, and went to home affairs akasia, there i sat for nearly 4 hours doing the application, payments, photos and finger prints, they told me i will wait about 2 weeks the ill have my card. after 2 weeks i went back not knowing their systems are offiline, they could not find the reason why my application was also rejected there after i did it with them, so they sent a copy of my id book and cell number to fax head office so they cnat contact me but still no feedback, akasia phoned head office and asked and head ofice said my application was rjected since there is a probplem with application self, but i did my new application in store in akasia home affairs so how could there be any issues. service is pathetic!</p>