Slow pace service delivery

Isiphingo home affairs need to change either management or staff, on Monday 2022-02-21 I went to that branch to make a death certificate for my late mother and the queue was not long at all as we were less den 30, however I left the branch after only 8 went in for more then 3 hours. Due to slow pace of work by members I then realized that there was no way I'm going get assisted on the day I left. I came back early in the morning on the next day 2022-02-22 only to found that situation was the same as I was 12th on the but took me more then two hours just to get on where I suppose to sit on other hours. I noticed that funeral pullours people does not join the queue