Rude and *********** Cashier

<p>I came with my son to change a letter in the surname on 06/01/2017 and we filled in about 5 forms and paid R70 for that and were told to wait for the sms notification but up to so far no one contacted us, now we came to their offices again on 21/04/2017 only to be told that there was a form that was not completed which we completed again and we took it back to them, then we were told that the payment receipt was not attached to the form and they told us to ask for a reprint at the cashier as we did not have our copy, the cashier Zulkifl Omar made us wait while busy with his cellphone and when we asked him he said he searched for the receipt on the computer and could not find it and we should tell him the name of the person who took our payment as he will not assist us if we don't know the person, I told him that how could we remember that after such a long time and he said that it is impossible for us not to remember and he said that in a very rude manner and when I told him that we could not remember because we were taken to many counters and we don't know the people working at that place, he said that we are insane and he will not help us with anything and we should just pay again if we cant find our receipt. I asked them how did they take in our forms if we did not pay and they said if they cant find their copy then it means we did not pay</p>