PLEASE DO YOUR JOB!!!

I resigned in April 2015 from the department of home affairs due to unfair treatment! I completed my FIRST set of forms a week later. i found out that the FIRST set of forms was the WRONG forms. I then completed the SECOND set of forms and found out a couple of MONTHS later that there was still a form missing. I completed that form and posted it to the offices in Mafikeng just to find out they never received it after a couple of months AGAIN. Eventually my forms reached head office in Pretoria but they have been waiting for a form from finance since AUGUST!!! I phoned two weeks back and they said there is a form that i need to sign before they (finance) can send the requested form to HR. I WOULD LIKE TO GET MY MONEY AS SOON AS POSSIBLE AS I HAVE A TON OF MEDICAL BILLS TO PAY WHICH I WOULDN'T HAVE IF I WAS TREATED FAIRLY AT THAT DEPARTMENT.