***********.phlabagusted service at home affairs

I lost my id and driver's license then went to dept of home affairs in Maponya mall.i was told I can't get a license without starting with id .I then did the id procedure and paid R140 proceeded for licence where I was asked to pay R70 for temporary license . I did get my license ,however I'd dololo.when I went to enquire ,gave them proof of payment.I was told even by the manager that the money I paid was not for id but was for drivers license which has id they asked me to rebook and start the process where I will again have to pay for another id to be made . My question is what happened to the R140 that I paid in Nov 2024 ?and does it make sense for payment of R140 for drivers with id .. I feel dept of home affairs Maponya has ****med me .as I did pay R70 which they asked for drivers . What disgusted me more is the manager telling me a nonsensical story of drivers with id . Dept of home affairs has wasted my time .I am unemployed and they chow the little I have for what .I honestly need help as this tells me it's something they do most ppl and thinking how many R140 are chowed everyday. The govt ppl are employed but still sick up on unemployed people. This is disgusting service which I received as a south african.and them telling me lies as if I don't know what I did .