1 reviews | Active since Dec 2015
Non Compliance Service Desk
<p>It has come to my prominent attention that not the first time but third time where I go to home affairs in seconds nd experience such tormenting and pathetic customer service. Went to apply for a birth certificate of a new born baby on Friday and was told the letter I have from the hospital does not have a stamp I understood that as my fiancee gave birth in Soweto and I currently work in Ogies so organised and get the letter stamped and asked the security officer at the door on Thursday if I really needed to be present and he confirmed that as long as I give her my I'D copy and original it would not require me as it becomes hard to query with the staff at home affairs secunda, they are rude "Mr. Mkhwa****" who assisted my fiancee today didn't want to confirm his name, I hardly get an opportunity from my employer, to off. Home affairs staff need to start being friendly and professional we are human and require service at it's best standard as different races are treated differently at the office (secunda) and will make sure this does not continue we are tax payers at the end of the day and have obligations. If I had a choice I wouldn't be paying Tax in such circumstances especially not for *********** self managed staff of secunda.</p>
