No service

I have been having issues with registering my child’s birth for almost 5 years now.

When he was born – the hospital’s “in-house “registration facility took all the relevant docs to register him and provide us with birth certificate – there was some sort of issue and we were advised that this would take up to 12 weeks.

12 weeks later we returned to the hospital and still he had not been registered – his file was still with the hospital and they have not yet been to the home affairs.

A further 8 weeks down the line – the file had apparently gone to the home affairs and due to some delay we needed to wait a further 4-6 weeks.

Few weeks later – we returned to the hospital and they were off-line and unable to check.

Another few weeks later we returned and this “in-house” agent was no longer there.

We were provided with her cell number and attempted contact to no avail.

We went to home affairs – quite a few times – off-line, closed flooded… blah blah blah….

And then Covid.

Here we are…. Still not sure if he has been registered or not.

We went to home affairs Akasia and Centurion in December 2020 – and we were not able to even make it inside. Stood there the entire day for 2 days and could not even get in – too many people.

In March and April 2021 we went to Akasia, Centurion and JHB again, both Centurion and Akasia were a dead end, ques of people everywhere, but we managed to get the paper work we needed. But did not get back to the front of the line again....

When we got to JHB there was a note on the window stating that the office is closed until further notice due to suspension of employees....

I honestly don’t know what to do anymore.

We need service delivery asap.... What are we paying taxes for???????