Mixed feelings about the Department of home affairs

Recently I needed to renew my SA passport. In thoday's digital age I tried to do it online. It is very confusing as some sites say you can't do it online. I tried and filled the details as requested. After that I pressed the Submit and received Error message. Can't do it as I am not born South African. Can't this be said before hand? OK, after over 50 years being South African I realised thet I am second class citizen, although there is no problem with me paying taxes. I went to Roodepoort home affairs and all went nice and smooth since their policy of expediting senior citizens, however their security is only applicable once you are inside their property. There are ********s intimidating you in front of their fence and demanding parking fee of up to R400. I think the department should control this ******** activities.