*******ion at Marabastad Home affairs /Immigration department

My Husband is at Home Affairs Marabastad , He's Asylum expired 18 October 2023 since than his up and down at Marabastad begging and asking for assistant to renew his Asylum others are paying the officers R2000 for Asylum can someone assist us with this dilemma at Home Affairs Marabastad. According to the law Asylum is for free but they're taking money from the foreigners , what is going on in this South Africa. Right now as we speak his sittting at Marabastad Home Affairs no help again. Is there anyone who could intervene in the situation or our government of Home affairs.