Incorrectly done Un-Abridged Birth Certificate

I had app**** for 3 children's Un-Abridged Birth Certificate in Aug 2014, I received the Certificate in Sep 2014 but they had the name of the mother incorrectly spelt, what was shocking is that it was different on all the children!<br> We were told to contact the Call Center, and after a week or two we called the Call Center back who said the certificates are ready for collection.<br> At the Home Affairs when we asked the Teller to check if the names were corrected she said she cannot & we have to pay first! Which we did & we got the certificate with the incorrect name again!<br> Since then I have sent countless emails & called the Call Center/Bob Singh/others in Pretoria as well, who keep bouncing me from person to person. Going back & forth we were told to complete the 'Insertion of Mother's Particulars' form which we did. It was supposed to have been sent by Bob Singh to Pretoria, no news about that as well!<br> Just to correct the name it has taken 6 months, and I have paid twice already for it!<br> Up to now I have not received any positive feedback!<br> Don't know whether it will be resolved or not & after how many more months/years!