I app**** smart ID on the 26 September 2017 I'm still waiting for it even Today

I app**** for smart Id at department of home affairs on the 26 September 2017 at Pretoria Branch. They I wen to check for progress on my application they said my application stacked at finger print. According to them I share finger print with some one. I have been making follow up at Mahube and Pretoria but there is no progress. I called the call center they gave me references number: ********** 019 Email ********** Contact number ********** 059