Human Dignity / Respect - Customer Service

After assisting one customer for about 45mins, Sipho lives his workstation and shouts he'll get someone else to assist his queue. He comes back five minutes later and continues with his queue, he asks to see the forms I had in my hand and I obliged, after looking at my documents he threw them at my face and shouted in a very animated voice and banged his desk - move away from my queue.<br> <br> I left that queue and immediately came back to let Sipho know that I didn't like the way he treated me and I would wish for any on to receive such ill treatment from a Civil servant or from anyone for that matter. Sipho didn't care I was not satisfied with his service and went on to actually pronounce it that he didn't care. I knew then that I perhaps shouldn't be talking to him to address this because clearly he wasn't willing to hear any of my concerns.<br>