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laura.l.fort laura.l.fort

1 reviews | Active since Aug 2016

04 Dec 2020, 20:19

Home Affairs Wynberg stops working at 3.

The service at home affairs is so subpar, it's actually nauseating.

Today I tried collecting my ID document, I waited for two hours, only to be told there are NO MORE TICKETS. Mind you, this was before 3:30.... The staff closed the doors and left everybody else outside. So you're telling me, they get to decide how many people are assisted and to hell with everybody else? What about people who have booked leave? This is absolutely pitiful. 5-10 people were assisted in the space of an hour, in a collections only office..how is that productive? Meanwhile, we sat outside and had the doors closed in our faces. Those of us who arrived at 12pm, didn't receive a number, so staff decided at 12 they'd stop seeing people regardless. I'm disgusted. When I asked a staff member when I'm supposed to come back if this is the case, she told me "send someone to get a number early". This is what South Africa has come. Home Affairs Wynberg is absolutely pitiful.

If I could just leave customers outside my life would be so much easier, but unfortunately I'm not a government employee.

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