Home affairs poor service with its employee never go there while in serious need yet we pay text

maponyana mall home affairs the is this lady she is rude she is always on counter 37 but not her desk all she does is to talk the whole day.we came there to do temporary id when it was our turn we were told off line mind you i was with my grandpa and she said let them sit there because the guy was so focused on her he left us like that.im so disappointed because later that night he was no more home affairs you take people and treat them like fools no care at all