Home Affairs Passport Application online - What a Joke

It is absolutely ridiculous that for three days in a row a government department online registration application has been to register your passport renewal , then you call to ask why it is down and the call center can not give you a direct answer and just blame it on IT .

Then you are told to go to the office and resistor there and for three days you have to stand in an endless line which when you get to the office the system is off-line or you run out of time and the office closes because of standing in an endless line of people all waiting for the same reason and get told to come back tomorrow - how many days does a South African Tax payer have to take off work to apply for a new passport in this Country - One WEEK !

Home Affairs should take off the boasting on their website on how easy it is to apply online for a service that does not event work

Pathetic !