Home affairs klerksdorp, has a very bad service, peie que from 4/5 early mornings, however it starts operation around 9-9:30, and they have favoritism or should I say there's bribery

Home affairs klerksdorp, has a very bad service, peie que from 4/5 early mornings, however it starts operation around 9-9:30, and they have favoritism or should I say there's bribery. Civilians aren't served with integrity and loyalty.