MM
Martina M

1 reviews | Active since Mar 2013

15 Nov 2016, 11:45

HOME AFFAIRS IS INEFFICIENT

<p>I have since app**** for a PASSPORT at Centurion home affairs on the 30th August 2016 . To date I have not received any notification , correspondence ,feedback or a call from them . It is now 11 weeks later. I have since been the one following up , from three weeks after my application at their call centre, I was the one who kept calling 0 ********** 90. </p> <p>I would always be told the same excuse , and they would promise that they will escalate the matter and revert back to me . To date nobody from home affairs has contacted me. I am upset , frustrated and dissappointed at their service. I missed my trip to Botswana because of their inefficiency . I am afraid that I might also miss my next trip which is work related. </p> <p>If they are incapable of providing such a service ,why do they keep doing it. </p> <p>I even send my complaint to the email provided on the minister's website , still nothing happened.</p> <p> </p> <p>I desperately need some feedback or my passport. </p> <p> </p> <p> </p> <p> </p>

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