Home Affairs Dept website (ehome) not functioning

I am not sure why I am bothering writing this review, as DHA has many reviews here that they dont bother acknowledging or responding to.

I have previously used the online service to book for ID, passport issuing at their offices based in banks, they operated efficiently. It would take 30minutes on a busy day. But this year something has gone wrong with their website. It never responds in time and one ends with 'page not reachable' message. On days when you are lucky it loads but once you insert your login details it keeps trying to load and you receive an OTP for a page that hasn't loaded. If you are even lucky, you are able to get in, but for the banks in your province/city, none of them are available anymore. I am based in Pretoria and I have previously used Standard bank Centurion and Nedbank Arcadia. This time around, for GP only JHB is reflected with only 2 cities i.e. Johannesburg and Killarney. You choose any of those 2, but you cant get a booking slot for any days. Come on DHA, please work with us and fix your online system. Some of us do not want to visit your branches as service delivery there is a nightmare.