Home affairs

I have a bad experience with home affairs.I have tried to make a late birth registration for my son he was born in 2016 and due to some circumstances surrounding the birth of my son I could not register his birth immediately and I a contract worker so I only took 4weeks maternity leave as I was not being paid then I went back to work and getting time off was a hustle and the time I was off I went to submit the late registration forms were filled incorrectly and I was turned back .finally I managed to get application done in April 2018 as I'm not working now .ever since then I have had no success ,no respond from home affairs Pretoria soshanguve office.i have spoken to everyone from provincial manager to district manager bebe menze with no luck.I can't start my son on day care because of he does not have a birth certificate .I'm really frustrated and need help.