HOME AFFAIRS

App**** for my Smart I D in August 2024. Haven't received any sms acknowledging my application. Numerous telephone calls later, was advised that my card had been despatched to the Pavilion Home Affairs branch on the 12th December 2024 . Was advised to wait for 2 weeks & then go to collect. Went in today, no card! Then contacted the Customer Centre - apparently I must wait for an sms informing me that I can go and collect. The irony is that my daughter who app**** at the same time as I did, never received any sms as well but her card was ready & collected today. Home Affairs is a joke with no one prepared to take responsibility.