********** activities

Good day.

I would like to log a complaint with regards Immigration officers working at home affairs on the 13th August 2019 shift 6:00AM 6:00PM.

This is regards two Congolese citizen who flew into South Africa on Monday evening the 12th August 2019 6:00PM with a flight from the DRC.

They were stopped at arrival immigration services for apparently visa verification. While communicating with the immigration officers on duty, it was agreed that I should personally send them affidavit from OR Tambo police station stating that they were going to reside with me while visiting the country.

They were never release the same evening although all paper required were sent to them.

The following day, the 13th December 2019, while communication with an officer on the new shift, on *** exactly at 14:54, the officer in charged attested to have granted them entry into South Africa since the morning same day.

I then looked all over the OR Tambo for them and could not find them.

After going back to Immigration offices, I informed them of not finding the passengers and they requested that I open a case with SAPS for missing person.

At the end of the shift, I still phone the same number and the new shift officers confirmed that the two passengers were deported back to the DRC.

This officers collaboration with one Congolese official operating from OR Tambo were charging a releasing fee of R10,000.00 after confirming that the two passengers have been granted entry into South Africa.

Several cases have been registered from immigration official requesting for money from family members due to release of passengers.

Deported passengers unable to speak English are then mistreated from Immigration officials also unable to speak foreign languages, not fed while waiting for their connection flights.