Employee named Pule

yesterday my wife is pregnant and came to change her surname and also do a smart card Id and I also came to change from the green book to the smart card. Pule threaten to beat me up because I was in line with my wife. I explained to him that we are there for different reasons that's why I am also in the line. He told me that my wife has to go outside and wait for me there, while she is also there to change her Id. how can a pregnant woman go wait outside on her own. what nonsense is that, worse he threaten to beat me up because I was questioning him.