DISGUSTING SERVICE BY THE GOVERNMENT

I have no words for such a big public entity like Home Affairs!!! The service is appalling, the customer service staff behavior is disgusting!!!!! I have been waiting for my ID for 4 weeks now, no words form the, no message alert for delays' nothing! Public services are the WORST My order is stuck at Couriers and might be returned back because of your slow system and unprofessional service! SOUTH AFRICAN GOVERNMENT ENTITIES ARE DISGUSTING TO BE HONEST!!!!! They don't even reply to simple things like emails!!!!!!!!