Disgusted, sick and tired ,pathetic work ethic

I do not know why i should even give them 1 star! I have been struggling to get my married status to widowed for more than 2 decades. Years of going there, years of emails. Human rights Commission, public protector, nothing! They simply not budging. I cannot get married, my life has been affected, my son's life have been affected. My partner and i wishes to be married, in fact, decades ago already but we cannot. Why do they wanna keep this dead person alive on their system, is he gonna live forever because they do NOT want to do their job.