DHA MAKES THINGS VERY DIFFICULT

I was turned away when applying for a passport and told to make an appointment. I could only get ons a month later. I was given a parking spot because I am a 71 year old pensioner. I app**** and received sms a week later telling me to collect my passport. AI said I did not need an appointment. Website was down so I couldnt confirm. When I arrived I was refused parking even though there wasplenty of parking "because the owner said so". They also refused that I collect my passport because I dont have an appointment. Dozens of peoplle waiting long time to be helped by only one person outside. Website still down and the phone number on the sms not working. I am fed up to say the least