Dept of Home Affairs Pathetic Service

I am extremely furious with the pathetic service from DHA.

I have recently been applying for a new account at Nedbank whereby I have been approved however biometrics need to be done which is the last step. My biometrics are not picking up as they are linked with the DHA system. They reffered me to the DHA offices in Chatsworth where I was told my fingerprints are not picking up on the system. When I was issued with my ID I have done fingerprints. The lady at the DHA offices says they haven't sent a full set of fingerprints initially when my ID application was done. They now inform me that I need to now apply for a new ID which they cannot do until sometime in October. So now my life is on hold because of the shabby work from DHA. My new account application at nedbank will now be canceled. I cannot apply for a bond or anything at all with nedbank. The DHA needs to take responsibility for their poor work ethics and I need my new ID processed urgently so I can sort my issues out with the bank.