DEPT OF HOME AFFAIRS *******ION

It takes months to get anything from the Department of home affairs, if you are lucky enough to ever recieve what you are waiting for at all. Not one of their telephone numbers work, e mails go unanswered. The staff are rude and down right arrogant and yet if one pays a 3rd party company to get the required documents at a fee from R3500.00 to R6500.00 it is delivered in a week to 2 days. So it would be correct to say the the normal man on the street who does things the legal way does not stand a chance of getting what they need. I am waiting 5 months for determination of SA Citizenship, and no one can tell me where it is. I will not bribe anyone for a job they are paid to do. Downright disgusting.